Electronics and Telecommunications Indian Ocean takes advantage of a complete and up-to-date visibility on its activity with RowShare.
Electronics and Telecommunications Indian Ocean
Can you share a short description about your company ?
Electronics and Telecommunications Indian Ocean offers a wide range of services around electronics and computing : from audit to the implementation of equipment, to sale and maintenance. I work with companies ( health and agriculture for example) but also non-profit organizations and individuals. I own and manage this company. Even if I work alone, I am assisted by an independant accountant and I often work with subcontractors.
What business problems were you trying to solve with RowShare ?
I wanted a spreadsheet that could be filled in dynamically and simultaneously by people I collaborate with. I also wanted a way to track actions. I use these tables to manage my inventory, share it with my accountant, and create a customer base.
I was also able to use RowShare with one of my client in the health sector. My client wanted to centralize all the appointment requests coming from a voicemail while the reception desk was closed due to the pandemic.
Before RowShare, I used Excel. It wasn’t working properly so I ended up not doing anything.
How did you hear about RowShare for the first time ? Have you considered other solutions ?
I discovered RowShare on the Internet. After inquiring about the product, I quickly saw its potential. I also had a really good rapport with Antoine. That is why I did not look for another solution.
“After inquiring about the product, I quickly saw its potential. I also had a really good rapport with Antoine. That is why I did not look for another solution.”
Thierry Hoarau, owner
How was the implementation ? Did you need help ?
The solution is really intuitive. I did not need any help for its implementation. It also evolved a lot since I started using it and new features enabled me to do more and to do it more easily.
How has RowShare helped you to save time and money or avoid risks ?
With RowShare, I have a complete and visual view of my activity and my actions. Thanks to a wide choice of columns, I can standardize the information and save time.
Also, the possibility to create a table from A to Z allowed me to really think about the information that were important for me.
Finally, the ability of RowShare to save my data and keep it secured was a strong argument.
Have you ever been in touch with the support team ? What did you think ?
I have sent one or two messages to the support team by email or by chat. Everytime the team was available and helped me solve my issues.
Would you recommend RowShare ?
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