Chat with us, powered by LiveChat

Use This Issue Tracker to Manage Your Bugs

Home / Blog / Use This Issue Tracker to Manage Your Bugs

When you work in a software development team, having to deal with loads of bug is indeed inevitable. Ensuring the smooth process of managing your bugs is a sine qua non. There are many bug tracking tools available in the market, yet for Small-Medium-Businesses, they can be too complex and sometimes expensive to afford. This Bug Tracker table from RowShare, ideal for small to medium sized companies, offers a simple solution to manage your bugs.

Due to increase in demands of software, assuring the quality of software is becoming a challenge. However, due to its complexity, no software can claim to be issue-free. That’s why it is important to be quickly find, record, and track bugs.

How Will You Report Bugs Effectively?

If your team decides to make a bug report, it’s important to define a comprehensive structure. There are many different elements that you can include.

chrome_2018-03-16_11-22-50

To give you an idea of how to report a defect in a bug tracking tool, here are some important elements:

  1. Bug ID: A unique identifier that lets you know which one is the bug. In the “Bug ID” column, the Bug ID will be automatically created.
  2. Bug Name: A bug name consists of the name of the feature where an issue was found. For example, when you are unable to save your profile while creating your account, the ideal bug name would be “ACCOUNT CREATION – Unable to save my profile”.
  3. Reporter Name: Whether its your team member or client who reports a bug, its important to keep track of reporter name. When it’s a client who finds a bug, you would want to follow him/her up when the bug is fixed.
  4. Reporter Email: To follow up about a status of a bug to a client, especially when it is fixed, you therefore need his/her email address.
  5. Submit Date: Submit date is always necessary to know when the bug is found, and therefore to know how long it takes to fix that bug.
  6. Summary: The “Summary” column consist of a brief explanation of the bug.
  7. URL: URL of the page where the bug is found. That way, it is easier for developers to spot on the problem.
  8. Screenshot: Visual proof that will help developers to understand the problem better and faster.
  9. Environment: Knowing in what environment the bug is found is indeed essential for developers as websites may behave differently from one environment to another.
  10. Assignee: An assignee is a developer who is assigned to fix a bug. Each bug has a specific assignee.
  11. Bug Details: Bug details consist of repro steps which detail the steps taken before the bug is encountered.
  12. Priority: The “Priority” column indicates which bug is critical and needs immediate treatment.
  13. Status: The “Status” column allows to track the progress of each bug and to see how many items are done and how many of them are still requiring work.
  14. Comments: Managers can give their feedbacks in the “Comments” column. Other than that, it helps facilitate the communications between managers and developers.

Track Your Bug with An Online Collaboration Tool

Fixing bugs is already difficult and bug tracking software solutions can be too complex. RowShare, as an online collaboration tool, understands this need and therefore proposes a solution, which is also ideal for SMBs.

This Bug Tracker table is designed to help you and your team to quickly find, record, and track issues or defects in a simpler way than a bug management software. Moreover, it allows you and your team to see at glance all the bug status.

With its “Auto Number” column type, each bug automatically has an unique ID. Personalize it by adding or deleting columns. Share it with your clients, and if there is any column that doesn’t concern them, you can make it hidden.

2018-11-14T11:20:30+00:00May 3rd, 2018|Categories: Projects|Comments Off on Use This Issue Tracker to Manage Your Bugs